This website (the "Sites") is operated by Chi Forest (Singapore) Pte. Ltd., its subsidiaries, affiliates, and parent companies ("Chi", "we" or "us"). Your access to and use of the Sites and all associated sites linked to the Sites is subject to the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink ("Terms and Conditions"). These Terms and Conditions apply to all users of the Sites, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read through these Terms and Conditions before accessing or using the Sites. If you do not agree to these Terms and Conditions you should immediately cease accessing the Sites or using any services of the Sites.
Descriptions of Service
Our Sites provide information about Chi's products, allow users to purchase Chi's products and provide different ways to interact with Chi through newsletters, social media and other outlets (collectively, the "Service"). Our sites are hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to market, offer and sell our products and services to you.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time.
By using the Sites, you agree to be bound by these Terms and Conditions and represent that you are of legal age to enter into a binding contract and that you are not a person barred from visiting the Sites and accessing the Content under the laws of the Commonwealth of Singapore or other country.
Promotional SMS Messaging and Emails
By signing up via website pop-up, order confirmation page, or through an email link or texting us at a designated sign-up number, you have consented to receive marketing messages from us both through SMS messages and emails. Messaging will be initiated by our third-party messaging provider. Standard message and data rates may apply. Emails will be sent directly from us. We may send several marketing messages or emails per month in addition to any transactional messages/emails or responses to inbound questions or requests. Examples of the types of messages/emails we may send include marketing messages, order and shipping confirmations, and other order updates. You may opt-out at any time by texting STOP in response to any of our messages or emails. You may request help at any time by emailing our Customer Service team at email@example.com.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
Accuracy of Information
We are not responsible if information made available on the Sites or in the Service is not accurate, complete or current. The information made availableon the Sites or in the Service is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the information on the Sites or in the Service is at your own risk.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Third-Party Contents and Links
Certain content, products and services available via our Service may include materials from third-parties or may be operated on behalf of Chi by third parties and may be subject to the terms of conditions and/or privacy policies of those parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Refusal of Order
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
For more detail, please review our Return Policy.
User Comments and User Conduct
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Conditions.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Disclaimer of Warranties and Limitation of Liability
We do not guarantee, represent or warrant that your use of the Service or the Sites will meet your requirements, will be available on an uninterrupted, timely, secure or error-free basis. We do not warrant that the results that may be obtained from the use of the Service will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe. You agree that from time to time we may suspend the Service for indefinite periods of time or cancel the service at any time, without notice to you.
In no case shall Chi, its affiliates and their respective directors, officers, employees, partners, agents, contractors, subcontractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products purchased using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold Chi its affiliates and their respective directors, officers, employees, partners, agents, contractors, licensors, service providers, subcontractors, suppliers and interns harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms and Conditions for all purposes.
We may suspend or terminate your rights to use the Sites at any time for any reason at our sole discretion, including for any use of the Sites in violation of these Terms and Conditions. We also may terminate these Terms and Conditions at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Service (or any part thereof) and the Sites.
The failure of us to exercise or enforce any right or provision of these Terms of Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on the Sites or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Conditions).
The content, information, software, designs, materials, functions and data included in and contained on the Sites is protected by intellectual property and other laws. You must comply with these and any other applicable laws when you access the Sites. All Content including but not limited to designs, structure, text, logos, product packaging, trade dress, product configuration, brand names, product names, graphics, arrangement of content, user and visual interfaces, artwork, sounds, music, programming, and all other copyrightable work or trademarks on the Sites are protected by copyright and/or trademark law and are the property of Chi or its licensors. Except as allowed under applicable law, no Content, in whole or in part, may be used, copied, sold, reproduced, duplicated, modified, or otherwise exploited without prior express written permission from Chi.
Governing Law and Dispute Resolution
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Singapore , without regard to its conflict of laws rules.
Any dispute, controversy or claim arising out of, relating to or in connection with these Terms and Conditions, including any question regarding its existence, validity or termination, shall be resolved by arbitration in accordance with the ACICA Arbitration Rules. The seat of arbitration shall be Singapore. The language of the arbitration shall be English.
Modifications and Interruption to the Sites
You can have access to the most updated version of these Terms and Conditions at any time on this page. We reserve the right to modify or discontinue all or any portion of our Sites with or without notice to you. Your continued use of or access to the Sites following the posting of any changes constitutes acceptance of those changes.
You understand that usage of our Sites may be interfered with or adversely affected by numerous factors or circumstances outside of our control. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
If you have any questions about these Terms and Conditions, please feel free to let us know at firstname.lastname@example.org.